Most in-stock items ship within 2–3 business days when coming from our U.S. facility. Overseas in-stock shipments can take 7–10 business days. You’ll get a tracking email as soon as your order is on the way.

Standard shipping in the U.S. typically arrives in 3–6 business days. International delivery varies by destination and customs. Note: this does not include packing and handling time.

We offer free U.S. shipping on orders $100+ after discounts. The threshold and promotions may change, so check the banner at the top of our site.

We start processing quickly. If you need to change/cancel, contact us within 1 hour of purchase and we’ll do our best.

Enjoy 14-day returns on unworn items in original packaging, unless stated otherwise. Customizable items, final-sale items, and worn earrings and shoes (for hygiene) are not returnable.

Exchanges on unworn items in original packaging are subject to a 10% restocking/exchange fee in the U.S. for the same item in a different size or color (stock permitting).

We primarily use 316L surgical-grade stainless steel (great daily-wear durability) and .925 sterling silver in select styles. Many gold pieces are gold plated over 316L for superior color hold.

Yes—316L stainless steel is widely considered skin-friendly. Sterling silver is generally nickel-safe by design. Sensitive-skin responses vary; if irritation occurs, discontinue wear and contact us.

316L with gold plating is sweat/water-resistant and highly color-stable. Sterling silver may naturally patina; a quick polish restores shine.

316L/PVD pieces: generally fine for everyday water/sweat. To maximize longevity, rinse after salt/chlorine, pat dry, and store clean. Sterling silver: minimize prolonged water exposure.

Wipe with a soft cloth after wear; avoid harsh chemicals (bleach, perfumes sprayed directly); store dry and separate to prevent scratches.

Often! Please check back frequently to see if the item is back in stock.

All major cards, Shop Pay, PayPal, Apple Pay, and The Glam Cat gift cards.

One promo per order unless stated otherwise. Codes exclude gift cards and some limited releases.

Yes—digital gift cards deliver instantly by email and never expire.

Yes—a portion of profits helps support vetted feline rescue initiatives. When possible we will post rescue updates so customers can see impact stories.

No, but an account lets you track orders, manage returns, and save wishlists.