Shipping policy

Last updated: September 17, 2026

SHIPPING DESTINATIONS

We currently ship only within the United States.

SHIPPING RATES

Available shipping rates are shown at checkout and may vary based on the items in your order and the fulfillment locations shipping them. Orders containing items fulfilled by different partners may arrive separately.

Orders of $150 or more qualify for free shipping within the United States on eligible shipping options priced at $20 or less. Expedited, premium, and unusually high-cost shipping services are excluded.

PROCESSING AND DELIVERY

Processing and transit times vary by product and fulfillment partner. Delivery estimates shown at checkout or provided after purchase are estimates and are not guaranteed. Carrier delays can occur after an order leaves the fulfillment location.

SPLIT SHIPMENTS

Because we work with multiple fulfillment partners, items in the same order may ship separately and may arrive on different days. You will not be charged additional shipping after checkout.

TRACKING

When tracking is available, it will be sent to the email address used at checkout. If an order ships in multiple packages, you may receive more than one tracking number.

SHIPPING ADDRESSES

Please review your shipping address carefully before placing your order. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after fulfillment begins.

DELAYS, LOST PACKAGES, AND DELIVERY ISSUES

If tracking has not updated for an extended period or your package appears lost, please contact us at hello@theglamcat.com. We will help investigate with the fulfillment partner or carrier.

The Glam Cat is not responsible for delays caused by carriers, weather, incorrect addresses, or circumstances outside our control, but we will do our best to help resolve the issue.